Privacy Policy

Information About You.
We collect personal and Non-Personal Information Registration and Transactional Data. When you register on our site, we may collect various kinds of Personal Information including your name, e-mail address, address, and phone number. When you make purchases from our Site, we may collect purchasing information such as product orders, shipping address(es), and credit card information.

Except as disclosed in this policy, we DO NOT sell, rent or disclose information or make it possible for other parties to contact them directly without our guests' consent.

Transaction Processing.
We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an Online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities (such as banks) as is necessary to process credit card payments or other purchasing or delivery systems.

Customer Service Correspondence.
We may collect information that identifies you personally when you submit comments, questions or suggestions to our support department so we can respond to you efficiently.

Your Personal Information.
We respect your rights to access personal information we have collected about you at any time and make changes you deem appropriate.

Personal details can be changed at any time by contacting our service department By e-mail to hello@allarapropertygroup.com.au This e-mail address is being protected from spam bots, you need JavaScript enabled to view it By phoning us on 1300 911 742 during business hours. We accept your right to opt out of any consumer research we have/are conducting at any time.

Forums.
Our site may have chat rooms, discussion boards, on-line forums and other interactive technologies that allow individual comments and messages to be tied to a guest's name or e-mail address.

Be aware that any information you post in such forums is public information and we cannot control what uses third parties may make of personal information you share in such forums.

Legal Requirement.
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

1. conform with the law, respond to claims or comply with legal process served on the site;
2. protect and defend our rights or property, the Site, our employees, guests or the public

Links to Other Sites.
Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages.

Please note: Third party Web sites' privacy policies may differ from those of ours. We encourage you to review and understand their privacy practices before providing them with information.

Cookies And Other Tracking Methods.
We track traffic patterns throughout the URL's (web-sites) registered to us. We may use a feature of your browser called a 'cookie'. Cookies by themselves cannot be used to find out your identity or the identities of any of our users - they only identify your computer to our servers when you visit our site.

Cookies are small pieces of information stored on your hard drive, not on our site, to help you navigate a website as easily and as quickly as possible.

Newsletter Subscription.
It is our policy to send e-mail only to consumers who give us permission to do so. In every such e-mail we will have instructions on how you may unsubscribe from the e-mail list.

Those who request information and request receipt of continuing marketing and other information from us, will occasionally receive e-mail communications to provide information which we think you will find useful/beneficial, including information about new products and services.

Security.
We use industry-standard methods to protect your personally identifiable information from access, loss, misuse, alternation or destruction by any unauthorised party. Among other techniques, we store such information on a computer behind our "firewall" in a secure location, and we restrict the number of employees internally who can access such data.


Amendments.
Amendments to this policy will be posted on this web-site and will be effective when posted.
If you have any further queries, please contact us at info@allarapropertygroup.com.au

COLLECTION NOTICE FOR PRIVACY PURPOSES AND CONSENT

We collect, hold, use and disclose your personal information for the following purposes:
To provide products and services to you and to send communications requested by you;

• To answer enquiries and provide information or advice about existing and new products or services;
• to provide you with access to protected areas of our website;
• To assess the performance of the website and to improve the operation of the website;
• To conduct business processing functions including providing personal information to our franchisor, related bodies corporate, contractors, service providers or other third parties;
• For the administrative, marketing (including direct marketing), planning, product or service development, quality control, survey and research purposes of local property team, its franchisor related bodies corporate, contractors or service providers;
• To update our records and keep your contact details up to date;
• To process and respond to any complaint made by you; and
• To comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in cooperation with any governmental authority of any country (or political subdivision of a country).
  What happens if we can't collect your personal information?
  If you do not provide us with the personal information we may not be able to, amongst other things, provide the requested products or services to you, either to the same standard or at all.
  We may disclose your personal information to:
• Our employees, related bodies corporate, contractors or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and Consultants;
• Suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; and
• Any organisation for any authorised purpose with your express consent.
• What is the process for complaining about a breach of privacy?
  If you believe that your privacy has been breached, please contact us using the contact information above and provide details of the incident so that we can investigate it. Our procedure for investigating and dealing with privacy breaches is set out in our current complaints handling procedures.
• Do we disclose your personal information to anyone outside Australia?
  We may disclose personal information to our franchisor's related bodies corporate, our related bodies corporate and third party suppliers and service providers located overseas for some of the purposes listed above. Your personal information may be stored in the cloud in an overseas country. In the event that a disclosure is made in that overseas country (which we consider unlikely), the information will not be protected by the APPs. In any event, by providing your details, you consent to your information being disclosed in this manner.